Table of Contents
Introduction
Welcome to kriyakiya. These Terms and Conditions ("Terms") govern the use of our website, mobile application, and all associated services. By using the kriyakiya platform, creating an account, or accessing any of our services, you agree to be bound by these Terms.
If you do not agree with these terms and conditions, please do not use our platform. We reserve the right to update these terms and conditions from time to time. Continued use of the platform after updates will be deemed as your acceptance of the amended terms and conditions.
1. General Terms and Conditions
1.1 Acceptance of Agreement
By creating an account on the kriyakiya platform or using its services, you confirm that you have read, understood, and accepted these terms and conditions. This agreement is legally binding between you and kriyakiya.
1.2 License and Regulation
Kriyakiya is licensed and regulated by international gaming authorities. We comply with all applicable laws and regulations and are regularly audited by independent auditing firms. Our license number and regulatory information can be found in the website footer.
1.3 Changes to Services
We reserve the right to change, modify, or discontinue our services, games, bonuses, or any part of the platform at any time. We will not be liable for such changes. We will try to give advance notice in case of significant changes.
2. Account Registration and Verification
2.1 Creating an Account
To create an account at kriyakiya, you must provide accurate and complete information. Your name, date of birth, address, email, and phone number must be real and verifiable. Providing false or inaccurate information is a violation of these terms and may result in account closure.
2.2 One Account Limit
Only one account is permitted per person, household, address, email, phone number, and IP address. Creating multiple accounts (duplicate accounts) is strictly prohibited. If duplicate accounts are detected, all accounts will be closed and winnings may be forfeited.
2.3 Identity Verification (KYC)
You must verify your identity before making a deposit or withdrawal. You may be required to submit a valid government ID (national identity card, passport), proof of address, and payment method verification documents. Withdrawals may be delayed or rejected if the KYC process is not completed.
2.4 Account Security
You are responsible for keeping your login details (username and password) confidential. You are liable for all activities that occur on your account. If you suspect any unauthorized access, notify our support team immediately.
3. Age and Eligibility
Age Restriction
You must be at least 18 years old to use the kriyakiya platform. If the minimum age in your country is higher than 18, you must meet that age requirement. Creating or using an account by minors is strictly prohibited.
3.1 Geographic Restrictions
Our services are not available in all countries. Online gaming is prohibited or restricted in some countries. You confirm that participating in online gaming is legal in your jurisdiction. Accessing or using the platform from a prohibited country is a violation of the terms and conditions.
3.2 Responsibility
You confirm that you are not violating local laws. kriyakiya is not responsible for legal issues or fines. It is your responsibility to know and comply with the laws of your jurisdiction.
Our Commitment
Transparency
All terms and conditions are published in clear and understandable language.
Fair Play
Equal rules and opportunities for all players.
Support
24/7 support for any questions about the rules.
4. Deposits and Withdrawals
4.1 Deposit Methods
We support various payment methods including Mobile Banking, bank transfer, credit/debit cards, and e-wallets. Minimum and maximum limits for deposits vary depending on the payment method. Deposits are usually processed instantly.
4.2 Withdrawal Process
Withdrawal requests are generally processed within 24–72 hours. KYC verification must be completed before the first withdrawal. You must withdraw using the same method you deposited with, unless technically or regulatory reasons make it impossible.
4.3 Fees and Charges
Kriyakiya generally does not charge fees for deposits or withdrawals. However, payment providers or banks may impose their own fees. After a certain number of free withdrawals per month, additional withdrawals may incur an admin fee.
4.4 Anti-Money Laundering
We are committed to preventing money laundering and terrorist financing. Suspicious transactions will be investigated and reported. We reserve the right to request additional documents or information at any time.
5. Betting Terms and Conditions
5.1 Bet Placement
Once a bet is placed and confirmed, it cannot be canceled or changed unless there is a technical error or obvious mistake. In live betting, there may be a slight delay between bet placement and acceptance. If the odds change, your bet may be rejected.
5.2 Event Cancellation or Postponement
If an event is canceled, postponed, or incomplete, bets will be refunded or settled according to the relevant rules. In sports betting, the official result is final. Subsequent amendments or disqualifications will not affect our settlement.
5.3 Maximum Win Limit
Maximum win limits apply to certain games or bet types. These limits will be stated in the game rules or bet slip. In case of large wins, payouts may be made in installments.
5.4 Errors and Disputes
If there is a technical error, obvious incorrect odds, or any other error in our system, we reserve the right to cancel or correct the affected bets. In disputed cases, kriyakiya's decision is final. If you disagree, you may follow our complaints process.
6. Bonuses and Promotions
Bonus Terms and Conditions
All bonuses and promotions are subject to specific terms and conditions. Wagering requirements, minimum odds, time limits, and eligible games may vary for each offer. Read the relevant terms and conditions before accepting a bonus.
6.1 Bonus Abuse
Bonus hunting, system manipulation, or attempting to earn bonuses through any other dishonest means is strictly prohibited. If such activity is detected, the bonus and associated winnings will be forfeited and the account may be closed.
6.2 Withdrawal Restrictions
You must meet the wagering requirements before withdrawing money won with a bonus. For example, 30x wagering means you must bet the bonus amount 30 times. Withdrawals will be rejected if wagering is incomplete.
7. Responsible Gaming
7.1 Our Commitment
Kriyakiya believes in responsible gaming. We want you to play on our platform in a safe and controlled environment. Gaming should be for entertainment, not a source of income. Never bet with money you cannot afford to lose.
7.2 Self-Exclusion Tools
We offer various responsible gaming tools including deposit limits, loss limits, session time limits, and self-exclusion. You can set these limits from your account settings at any time. Once set, they take effect immediately.
7.3 Signs of Problem Gambling
If you feel that gaming is having a negative impact on your life — financially, mentally, or socially — seek help. Our support team can connect you with the right resources and support organizations. Gaming addiction is a serious problem and professional help is available.
8. Prohibited Activities
Strictly Prohibited
The following activities are strictly prohibited and may result in account closure, forfeiture of winnings, and legal action: multiple accounts, collusion or conspiracy, bots or automation software, money laundering, fake documents, hacking or system manipulation.
8.1 Syndicate Betting
Syndicate betting or attempting to manipulate the system in collusion with other players is prohibited. We use advanced fraud detection systems and investigate suspicious activity immediately.
8.2 Third-Party Payments
You must use your own name and your own payment method. Using third-party cards, bank accounts, or e-wallets is completely prohibited and will result in withdrawal rejection and account closure.
9. Account Suspension and Closure
9.1 Reasons for Suspension
We reserve the right to suspend or close your account in the following circumstances: violation of terms and conditions, suspicious or fraudulent activity, KYC failure, underage gaming, providing false information, legal or regulatory requirements.
9.2 Self-Closure
You may request to close your account at any time. Contact customer support and confirm closure. All pending bets will be settled before closure and the balance will be available for withdrawal.
9.3 Reopening Policy
Once permanently closed, an account cannot be reopened. In the case of self-exclusion, the account cannot be reactivated before the specified period expires. This policy is strictly enforced for responsible gaming.
10. Limitation of Liability
10.1 Service Availability
We strive to keep our services uninterrupted, but temporary disruptions may occur due to technical issues, maintenance, or other reasons. We are not liable for such disruptions. In case of emergency maintenance, we will provide notice as soon as possible.
10.2 Limitation of Liability
Kriyakiya is not liable for any indirect, incidental, special, or consequential damages. Our maximum liability is limited to your account balance or the amount of the disputed transaction.
10.3 Third Parties
We use third-party service providers (game developers, payment processors). We are not directly responsible for issues with their services, but we will try to assist in resolving them.
11. Dispute Resolution
If you have a complaint or dispute, first contact our customer support team. We review all complaints within 48 hours and attempt to resolve them. If you are not satisfied with our resolution, you may appeal to an independent dispute resolution body.
12. Changes to Terms and Conditions
We reserve the right to update or amend these terms and conditions at any time. In case of significant changes, we will notify you by email or site notice. Continued use of the platform after the changes will be deemed as your acceptance of the new terms and conditions.
13. Contact
For any questions, comments, or concerns about these terms and conditions, contact us:
- Email: [email protected]
- Live Chat: Available 24/7 on site
- Support Page: Visit the Help Center on our website
We generally respond to all inquiries within 24 hours. Complex matters may take additional time.