What is responsible gaming?
Responsible gaming means enjoying gaming as a form of entertainment, not a source of income. It means you know your limits, control your time and money, and never play with money you cannot afford to lose. At kriyakiya, we want every player to play in a safe, enjoyable and controlled environment.
Online gaming can be fun and exciting, but for some people it can become a problem. Problem gambling is a condition when gaming negatively affects your personal, professional or financial life. We provide various tools and resources to help prevent and identify this problem.
Our commitment
Safe environment
Age verification, KYC, and fraud prevention systems.
Self-Control Tools
Deposit limits, loss limits and session time limits.
Self-Exclusion
Options to temporarily or permanently close your account.
Reality Check
Regular reminders of how long you have been playing.
Professional Support
Connections to problem gambling support organizations.
Education & Awareness
Information on signs and prevention of problem gambling.
Warning Signs of Problem Gambling
Recognize these warning signs
If you're experiencing any of the following signs, your gaming habits need attention:
- Betting more to recover lost money ("chasing losses")
- Lying about or hiding gaming
- Neglecting family, friends or work
- Gambling with money you can't afford to lose
- Not having money for bills or emergency expenses
- Failed attempts to stop or reduce gaming
- Feeling restless or irritable when not gaming
- Funding gaming by borrowing or stealing
Healthy Gaming Habits
Follow these simple rules for responsible gaming:
- Set a budget and stick to it
- See gaming as entertainment, not a source of income
- Don't play while intoxicated or emotionally upset
- Take regular breaks
- Keep up other hobbies and social activities
- Be open with family and friends about gaming
Self-Control Tools
Kriyakiya offers you various tools to stay in control of your gaming activity. These tools can be activated from your account settings or with the help of customer support.
Deposit limits
Set how much money you will deposit within a certain period (daily, weekly, monthly). Once the limit is reached, you cannot deposit more until the period ends. This helps you stay within budget.
Loss Limit
Set the maximum you can afford to lose within a certain period. When the loss limit is reached, you will not be able to play for that period. This helps avoid major losses.
Session Time Limit
Set how long you will play in one session. When time runs out, you will be automatically logged out. This helps you avoid playing for too long and focus on other things.
Reality Check
Set pop-up reminders at regular intervals that show how long you have been playing and how much you have won or lost. This helps you keep track of time and make informed decisions.
Time-out (cooling off)
Temporarily freeze your account for 24 hours to 6 weeks. During this time you cannot log in, deposit, or bet. Useful for taking a break and reassessing the situation.
Self-Exclusion
Close your account for 6 months, 1 year, 5 years, or permanently. The account cannot be reopened before the exclusion period ends. This is the most effective step for serious issues.
Self-Assessment Questionnaire
Ask yourself these questions and answer honestly:
- Do you spend more money on gaming than you can afford?
- Do you spend more time gaming than you planned?
- Is gaming disrupting your work, studies or family life?
- Do you play more to win back lost money?
- Have you borrowed money or taken loans to fund gaming?
- Have you lied to family or friends about your gaming?
- Have you tried to stop or reduce gaming and failed?
- Do you use gaming to escape stress or problems?
- Is gaming affecting your mental health (anxiety, depression)?
- Do you feel guilty or ashamed about gaming?
Assessment Results
If you answered "Yes" to 3 or more of these questions, your gaming habits may be problematic. We encourage you to seek professional help and consider self-exclusion. Our support team is ready to assist you and connect you with the right resources.
Protecting minors
Age Policy
The kriyakiya platform is for those aged 18 and above only. We use strict age verification processes and are committed to protecting minors from gaming. If we discover that a minor has created an account, the account will be closed immediately and all funds forfeited.
Parental Responsibility
We encourage parents and guardians to monitor their children's online activities. Some helpful steps:
- Control access to payment cards and e-wallets
- Install parental control software
- Talk to children about online safety
- Educate about the risks of gaming sites
If you believe a minor is using our platform, please notify us immediately at [email protected].
Get Help
You are not alone
If you or someone you know is suffering from problem gambling, know that help is available and recovery is possible. Professional counseling and support groups can make a huge difference. Seeking help is a sign of strength, not weakness.
Kriyakiya Support
Our customer support team is trained to assist with responsible gaming matters. You can:
- Can get help setting up self-control tools
- Can request time-out or self-exclusion
- Can get referrals to problem gambling support organizations
- Can receive confidential counselling and guidance
Contact us via live chat, email ([email protected]) or phone — available 24/7.
Problem Gambling Support Helpline
If you need professional support, contact the following trusted organizations:
All helplines are confidential and judgment-free. Reach out anytime — help is always available.
Responsible gaming tips
Do
- Set a budget and stick to it
- Balance gaming with other hobbies
- Take regular breaks and do other things
- Play with a clear mind — not intoxicated or emotional
- See wins as a bonus, not an expectation
- Seek help if you feel troubled
Avoid
- Don't play to win back lost money
- Don't gamble with money meant for bills or emergencies
- Do not borrow money to fund gaming
- Do not play for long periods non-stop
- Do not lie about or hide gaming
- Don't ignore problems — take action early
Our final message
At kriyakiya, we see gaming as a source of entertainment and excitement, not problems. Responsible gaming is not just the responsibility of players, but ours too. We are committed to creating a safe, transparent and supportive environment where every player can have fun in a controlled and healthy way.
Remember: Gaming should always be entertainment. When it causes stress, anxiety, or financial problems, it's time to stop and seek help. We're here for you every step of the way.
Keep your gaming under control
Set your self-control limits today and start gaming responsibly. We are here to help you.